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Fairview Health Services Resident Service Coordinator in Brooklyn Center, Minnesota


When you come to work at Ebenezer, we promise to support your growth, honor your strengths and empower you to make a difference in the lives of others.

Come grow with us! Named as a StarTribune Top Workplace for the 9 th time, Ebenezer is an established organization with over 100 years of excellent service, and we’re growing at an unprecedented rate!

Ebenezer’s newest managed property, The Sanctuary at Brooklyn Center is now hiring! Destined to be one of Brooklyn Center’s premier senior living communities, the Sanctuary offers both Assisted Living and Memory Care.

We are seeking a full-time Resident Services Coordinator. The Resident Service Coordinator assists in helping elderly individuals and nonelderly people with disabilities living in Assisted Living to obtain needed supportive services from the community, to enable them to continue living as independently as possible and age in place in their homes.

This position is primarily responsible for maintaining the staffing needs and scheduling for the community, completing payroll, and minimizing overtime. They will also be the primary point person for onboarding employees of all departments, monitoring our "First Day of Orientation" process, and ensuring compliance for all new hire documents and educational requirements. This role assists with billing, accounts receivable and accouts payable. This role also includes supervising and oversight of the administrative asssitants.

Responsibilities/Job Description

  • Maintain Resident staffing schedules

  • Coordinates Human Resources functions: payroll, annual performance review tracking, interviews, hiring process and paperwork

  • Coordinates training and maintains Educare records

  • Assists with billing and account receivable

  • Coordinates communication with Provider/Doctor scheduling


  • Vocational training (HUC, Medical records) or Bachelor’s Degree in healthcare management or related field

  • One to three years related experience preferred

  • Experience in long term care or Assisted Living environment highly preferred

  • Familiar with office software (Word, Excel, Outlook, Explorer).

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Ebenezer is Minnesota’s largest senior living operator with over 100 years of experience serving older adults. As part of Fairview Health Services, Ebenezer is dedicated to healing, discovering and educating for longer, healthier and more meaningful lives.

Why work for Ebenezer? Ebenezer employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. Ebenezer has been consistently recognized as a Top Workplace by the Star Tribune. Here are some of the reasons why:

• Amazing Benefits (up to 16 pd. days off a year!) and competitive pay!

• Communities throughout MN and IA – find a location near you!

• When you work for Ebenezer you are treating the whole person: body, mind and spirit

• Whether you’re on the front lines of resident care or supporting the work of your colleagues, your efforts are recognized and valued at Ebenezer

• Work for a company with core values that align with yours. We have a culture of caring for others and are grounded in our values of Dignity, Integrity, Service, Compassion & Innovation

• A wide variety of career options and opportunities for reinvention. Growth potential within Ebenezer and with our Fairview partners

• An emphasis on work/life balance

• Through training and educational programs including tuition reimbursement. We invest in both the personal and professional development of our employees

Our employees represent the best of who we are and what we are about. We’re always looking for individuals who share our commitment of helping older adults make their lives more independent, healthful, meaningful and secure. We hope you will consider joining Team Ebenezer!

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2019-38292

Requisition Post Information* : Posted Date Non-Clinical Support Staff

Community The Sanctuary at Brooklyn Center

Shift day

Hours per 2 weeks 80

Department Administration