Fairview Health Services Team Coordinator - Geriatric Services in Edina, Minnesota
Fairview Health Services is looking for a Team Coordinator based out of the Fairview Clinic – North Branch in North Branch, Minnesota. This is a full time, 80 hours every two weeks, benefit eligible position. This position will provide administrative support for Fairview Geriatric Services nurse practitioners and physicians in nursing home, assisted livings and transitional care units in North Branch, Pine City and Rush City.
As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow
Manage patient and provider schedules for assigned area
Complete patient registration/check-in process.
Use effective communication tools and skills
Manage multiple technology applications
Multi-task and prioritizes appropriately
As a member of the care team, continuously improve work processes, environment and the overall experience to serve customers and meet business goals
- Successful competition of formal medical training program such as MA, HUC, NA or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting
- 2 or more years’ experience in a medical setting
Other Required Skills
Excellent public relations, communication, prioritization skills
Proficient telephone and computer skills
Flexible, efficient, ability to embrace change
Demonstrated focus on customer service/patient service with every interaction
Must be flexible to work various shifts and locations as required
Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement
Knowledge of third party payors preferred
Knowledge of medical terminology and abbreviations preferred
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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.
Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.
Requisition ID 2018-27369
Profession Non-Clinical Support Staff
Speciality Administrative/Clerical/Customer Service
Location Fairview Clinics-North Branch
Hours per 2 weeks 80
Department Long Term Care