Fairview Health Services Scheduling Specialist 891 in Hibbing, Minnesota


This position requires a dependable, pleasant and organized person. Will be working with patients both in person to register and on the phones to schedule appointments and answer questions. Able to perform multiple tasks at same time. Demonstrate excellent customer service skills with patients and coworkers. Able to self-motivate and function under stress. Understanding of various health insurance plans. Willingness to keep up with constant insurance plan changes.

Responsibilities/Job Description

Provide excellent customer service to internal and external customers through prompt response and courteous communication.

Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.

Effectively collecting patient co pays for their visit or collecting patient balance as needed.

Maintain departmental goals and productivity parameters as set forth by Patient Access Supervisor.

Assist patients with filling out paperwork, questions or concerns during their clinic visits

Covers co-workers and cross trains as necessary to meet the needs of the clinic. Provides coverage for Speciality Insurance and forms tracking, including workers compensation, scheduling and registration for all three clinics and other duties as assigned.

Excellent oral and written communication skills.

Relate to a wide variety of people.

Work well with others.


High School Graduate or GED

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Fairview Range is a family of medical providers based in Hibbing, and includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk and Mountain Iron), home care, hospice and a medical supply provider. Fairview Range offers more than 60 medical services, including ENT, surgery, urology, occupational therapy, cardiac rehabilitation, radiation therapy, sleep lab, sports medicine and obstetrics/gynecology, and also owns Fairview Range Greenview Residence, a memory care facility, located on the medical campus.

Through Fairview Range, you are connected to the most comprehensive health care network in northeastern Minnesota. We bring the finest physicians and caring staff together with the latest technology, newest equipment and facilities in the region.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-26121

Profession Patient Care (Non Nursing)

Speciality Administrative/Clerical/Customer Service

Location Fairview Regional Medical Center – Hibbing, MN

Shift day

Hours per 2 weeks 64

Department 891 - MC HIB Registration