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Job Information

Fairview Health Services Patient Care Supervisor-Clinics in Maple Grove, Minnesota

Responsibilities/Job Description

Job Summary :

The Patient Care Supervisor is responsible for managing the operations of designated staff. Provides work flow direction and management that is consistent with achieving department and organizational objectives. Other duties include achieving coordination, consistency, and integration in the operation of the clinic site, assisting in the development and implementation of policies and procedures, assisting in strategic planning and budgeting, and leading and/or participating in improvement projects/teams.

Job Expectations:

  • Provides direction and leadership to designated staff

  • Actively supports the recruitment, orientation, and promotes the engagement of all designated staff

  • Accountable for initial and ongoing competencies for staff

  • Ensures effective and timely communication of relevant information as appropriate

  • Provides guidance to ensure performance management aspects such as mentoring, coaching, individual development etc. are in place and holds staff accountable to expectations

  • Fosters an environment in which the team holds each other accountable to Fairview behaviors and values

  • Works collaboratively with leadership and other organizational partners to ensure efficient and safe day to day operations of the site(s)

  • Anticipates and responds to physician/provider staffing needs and assures that support staff are appropriately scheduled to maximize efficiency, access and patient demand

  • Performs appropriate due diligence to resolve patient and staff concerns

  • Collaborates with leadership to help collect data through use of reporting in order to analyze, forecast, plan and direct clinic operations

  • Promotes, supports and participates in process improvement, quality initiatives, and innovation

  • Practices as a financial steward; provides input as appropriate related to clinic budget



  • Associate’s degree in nursing required

  • 1-2 years of demonstrated leadership experience

  • Current MN RN License

  • BLS certification


  • Bachelor’s degree in nursing

  • 3-5 years of previous supervisory/management experience

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2019-32624

Profession Nursing (RN/LPN)

Speciality Nursing Leadership

Location Fairview Clinics-Brooklyn Park

Shift day/evening

Hours per 2 weeks 80

Department Administration