Fairview Health Services Rehab Clerk II in Maple Grove, Minnesota


Responsible for covering the front desk of the clinic which includes answering phones, checking in patients, scheduling, taking co-pays, filing and getting next day’s charts pulled. Responsibilities also include light cleaning and maintenance of equipment, restocking of treatment rooms, organizing of clinic at the end of the day and assistance with simple/unskilled patient procedures.

This is a part time position authorized for 20 hours per two week pay period located at the Institute for Athletic Medicine in Maple Grove, MN.

Responsibilities/Job Description

  • Patient information contact

  • Greet patients

  • Answers or direct simple questions to appropriate person

  • Answers clinic phone

  • Announces arrival of patients

  • Calls next day patients for reminders

  • Schedule or change appointments

  • Prints patient schedules

  • Types RIMS forms

  • Filing patient charts

  • Prepare next day patient charts

  • Assists therapists

  • Preparing patient for treatment

  • Cleaning treatment areas following patient care

  • Stocking treatment room supplies

  • Cleans and maintains equipment

  • Provides patient transfers and transport.

  • Follows proper procedure when completing/assisting with patient transfers to insure safety of patient and self.

  • Transports assigned patients in a safe and timely manner.

  • Assists with patient care as delegated and under the supervision of the therapist.

  • Immediately reports any observed change in patient status to therapist.

  • Demonstrates proficient use of department communication and computer equipment and processes.

  • Completes various clerical duties as assigned.

  • Completes patient scheduling as assigned.

  • Communicates changes in schedule to staff/patients.

  • Utilizes fax, copy, intercom and paging systems.

  • Prepares, Maintains and Cleans Department/Treatment areas in Compliance with Safety and Infection Control Standards.

  • Completes cleaning per schedule.

  • Completes maintenance, temperature and safety checklist.

  • Completes daily, monthly checklists.

  • Maintains proper clinic inventory levels and rotates stock as items are replenished.

  • Demonstrates awareness of and compliance with department productivity standards, attendance, time management and prioritization.




  • High School Diploma or equivalent


  • Previous office or healthcare facility work experience

  • Basic use of Microsoft Office applications

  • Interest in Rehab Services field

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-28110

Profession Non-Clinical Support Staff

Speciality Rehabilitation Services

Location Fairview Clinics-Maple Grove

Shift day/evening

Hours per 2 weeks 20

Department Physical Therapy