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Fairview Health Services Hmong Interpreter in Maplewood, Minnesota

Responsibilities/Job Description

The Hmong Interpreter is responsible for the oral interpretation and written translation of communication between patient/family members and medical staff. The Hmong Interpreter serves as a cultural bridge between a minority culture, foreign-based belief system and experiences, and western-trained medical personnel. Enhances the outreach of services to a minority population.

The Hmong Interpreter:

Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards.

Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.

Assists and provides written translation and consultation ss needed.

Follows Interpreter codes of ethics and HealthEast policies, department guidelines and procedures.

Maintains productivity records on services provided.

Maintains record of departmental requests for services provided to evaluate scope of service needed within the organization.


Minimum Requirements:

  • Participant in the Minnesota Department of Health’s Spoken language interpreter roster.

  • High school graduate or equivalent.

  • 40 hours of formal training in medical interpreting (Bridging the Gap, University of Minnesota or Century College preferred).

  • Native or near native fluency in English and foreign language.

  • One (1) year experience in medical interpreting.

  • Knowledge of medical setting and basic medical terminology.


  • Formal college level course or equivalent in medical interpreting. Associate or Bachelor's degree preferred.

Additional Requirements:

  • Ability to use computer systems and office applications.

  • Ability to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.

  • Ability to smoothly and quickly read text aloud and/or converse orally with others in a foreign language.

  • Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection.

  • Ability to interact effectively, listen actively and develop positive working relationships with diverse customers and staff honoring different world views.

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Fairview Health Services ( is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2019-29905

Profession Clinical/Direct Patient Care (non-nursing/allied Health)

Speciality Administrative/Clerical/Customer Service

Location St Joseph's Hospital

Shift day

Hours per 2 weeks 80

Department Interpreter Services