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Fairview Health Services Nutrition Services Clerk in Maplewood, Minnesota

Overview

Receives and processes all telephone and computer requisitions and special food requests received in the Nutrition Care diet office. Functions as a communication link between internal and external customers as well as the patient care area and the food service department.

Responsibilities/Job Description

  • Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards

  • Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes

  • Receives and processes telephone and computer requisitions for diet orders and changes appropriately to ensure each patient receives a meal in accordance with the prescribed diet order

  • Maintains accurate records to provide for report generation

  • Manages menu for each patient

  • Communicates with patient, nursing staff, nutrition care staff and other appropriate staff about patient-related nutrition and menu needs

  • Performs department support duties such as receiving incoming telephone calls, transferring calls and relaying messages

Qualifications

Required Qualifications:

  • High school graduate or equivalent

  • Understanding of modified diets

Preferred Qualifications:

  • 1 year health care food service experience preferred

Other required skills:

  • Achieves thoroughness and accuracy when accomplishing a task

  • Ability to use a computer and applications that are associated with performing basic work tasks (use a mouse, navigate in Windows, Outlook, etc)

  • Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection

  • Knowledge and skills related to applying mathematical tools and methods for routine calculations

  • Ability to interact effectively with people of different cultures

  • Cultural competence comprises four components: (a) Awareness of one's own cultural worldview, (b) Attitude towards cultural differences, (c) Knowledge of different cultural practices and worldviews, and (d) cross-cultural skills

  • Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs

  • Ability to compile, assimilate, organize, and store printed and electronic information

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2019-29802

Profession Non-Clinical Support Staff

Speciality Support Services-Non Clinical (Nutrition/Housekeeping)

Location St John's Hospital

Shift day/evening

Hours per 2 weeks casual

Department Nutrition Service- General

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