Job Information
Ebenezer Campus Executive Director in Oakdale, Minnesota
Overview
The Campus Executive Director is responsible formanaging and supervisingthe financial, programmatic, operational,marketing,and business functions of the Senior LivingCampus. This position isultimately responsiblefor 24/7 oversight of Assisted Living community operations.
This is a full time 80 hours per two week pay period, salaried position
Benefit Eligible; https://www.ebenezercares.org/employee-benefits
Welcome to Oak Meadows, located in beautiful Oakdale, MN! From our spectacular Assisted Living/Memory Care campus to our dedicated staff, we are committed to providing excellent care, engaging activities, and a strong community for our senior residents. Managed by Ebenezer, MN largest senior living operator in the twin cities.
https://oak-meadows.org/
Responsibilities/Job Description
Create andmaintaina high performing leadership team within the community:
Hire and supervise department directors.
Develop performance and operational goalswith department directors.
Provide on-going support toand encourages professional development of the department directors.
Assess directors’performance and provide regular feedback. Address performance issues promptly and effectively.
Promotestaff understanding of the roles they playin the accomplishment ofthe goals of the communityandprovidessupportive feedback on a regular basis.
Be visible - make regular rounds on the Campus; connect with staff on all shifts
Direct and coordinate activities/operations for the Campus:
Provideclear directions, explains reasons for decisions, andsolicitsemployee input to maximize group capabilities.
Reflect problem solving skills, which diagnose problems quickly, andrecommendsorimplementseffective solutions.
Prioritize multiple tasks to assureappropriate actionsareinitiatedwhen needed.
Directandparticipatein the strategic planning process for the community and Fairview/Ebenezer system.
Assure corporate strategic goals reach across the campus
Serve as an administrative lead foridentifieddepartment committees.
Organize the functions of departments and buildings throughappropriate delegationof duties:
Establish formal means of accountability from those to whom theExecutiveDirector has assigned duties using standards/goals with communication.
Regularly schedule1:1meetingswith department heads,interdepartmental and departmentheadmeetings tomaintaincommunication and cooperation between team members.
Set and review goals with Campus department managers for the operation of the departments under their management.
Namesappropriate departmentalrepresentatives to multidisciplinary committees of the campus and Fairview/Ebenezer.
Support and lead the Campus to continue to improve our customer serviceusingTruthpointsurveys.
Monitor financial performance:
Developtheannualbudget andmonitormonthly activity.
Support department directorswith developing budget and financial goals.
Meet monthly withdepartment directors toreview financial performance andassurebudget compliance.
Review andmonitormonthly financial statementswith Ebenezer Corporate office.
Oversee monthly billing process for residents/tenants:
Issueresident/tenant statements with accuracy.
Answer billing questions from residents/tenants/responsible parties.
Collect and track resident/tenant payments.
Complete bank deposits.
Provide complete andtimelyinformation toaccountingdepartment.
Establish and support an environment conducive to the provision of quality services and high-level customer satisfaction:
Ishighly engaged with residents and families.
Meet regularly withappropriate tenant/residentcommittees.
Respond effectively to resident or family concerns.
Routinely conducts and/or reviews satisfaction surveys.
Consistentlydemonstratesexcellent customer service and holds all employees to the same.
Supportthe development of asales/marketing plan andotherprograms aimed at sustaining strong occupancy/census goals:
Supportsales/marketing staff in the developmentand implementationof effectivesales/marketingstrategies.
Monitoroccupancy/census data.
Monitor customer satisfactionlevelsand follow-up quality improvement initiatives.
Monitorthe maintenance of the building and grounds and provide feedback/direction toappropriate staffas necessary.
Ensure the community is in compliance with all applicable state and federal rules and regulations.
Perform other duties as assigned and directed.
Qualifications
Required :
- Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
- Meets requirements for Assisted Living Director – In Residence (ALD-IR)by obtaining a permit form BELTSS as an ALD-IR within 30-days of hire date and have experience in the management of an AL or related facility or must be enrolled in a BELTSS approved program within six (6) months of permit issuance (Refer to MN Rule 6400.7080B). Required tograduate from approved program, complete the field experience and pass the examinations within one year of hire date.
- 3-5 Year Experience
Preferred :
- Bachelor's Degree: or Senior Housing, Business or Related
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As part of Fairview Health Services, Ebenezer is driven to heal, discover and educate for longer, healthier and meaningful lives for seniors. Ebenezer’s almost 4,000 employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. A culture of caring for others is grounded in our values of Dignity, Integrity, Service, Compassion and Innovation.
We are located in Minnesota, Florida, Iowa, Nebraska and Wisconsin hosting a variety of community settings such as; Independent Living, Assisted Living, Memory, Transitional and Long term Care. Additionally we offer Adult and Intergenerational Day programs, Community-based services, Management and Consulting Services and The Ebenezer Foundation. Because of our size, variety of community settings, and our partnership with Fairview Health Services https://www.fairview.org we can offer opportunities for career growth and reinvention.
If you share our commitment to quality care for older adults, there’s a place for you at Ebenezer!
EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.
Job Locations US-MN-Oakdale
Requisition ID 2024-129152
Requisition Post Information* : Posted Date 1 month ago (4/3/2024 9:00 AM)
Requisition Post Information* : Posted Date Leadership/Management/Executive
Community Oak Meadows Senior Living
Shift day
Hours per 2 weeks 80
Department Administration